A friend recently asked for advice, to solve a mystery. The response explains itself.
>>> eScan has "quaranteed" them. I've never understood why anti-virus software doesn't just delete them
A very curious rumination, coming from a guy who once had to reinstall his entire OS, starting from scratch, because of the actions taken by an anti-virus program!
>>> not found by the scan a week ago.
I'm sure that what changed in the past week is the definition of "virus" in your virus scanner (which, hopefully, changes at least daily).
You recently had a dead Ooma, and did the first steps of debugging yourself, before convincing Ooma to swap it out. You perhaps then were looking for, and perhaps even downloaded, a manual.
There are two ways to download a manual: (1) Search the web, and click on what comes up, or (2) search the manufacturer's website and try to find it in the support section there.
I only use (2), unless (2) doesn't exist and I am truly desperate. That's because the way (1) works typically involves downloading an executable, which you then click on to get the manual. That's how the sites that collect manuals make their bucks.
So, for a demonstration, click on this, but DON'T click on anything on the page once you get there:
Doesn't that look nice and official??? Note the dramatic similarity to the file name your scanner found.
That page presents lots of opportunity for clicking on something that tries to download a "download helper app", for example, that does help you download things, but shows advertising along the way--and could do much worse if the provider were truly malicious. The download helper, or whatever, often comes wrapped in an executable with the name of the manual you are looking for. It is probably the only way you can get the manual from that site.
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